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what a complete scam. negative reviews from one-time-posters appear immediately while positive reviews from long time users go missing in the depths of yelp's servers. why? because they want the business to pony up for advertising.and insult to injury, their customer service is (i kid you not) a chat bot.seriously, i don't know how the yelp employees can show up each day knowing what they are doing to thousands of small businesses across the U.S.
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